Effective Date: 05/01/2025
Grafitive we respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, company name, billing/shipping address, and payment information when you place an order or contact us.
- Non-Personal Information: Browser type, device information, pages visited, and general website usage statistics collected via cookies and analytics tools.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Communicate with you about your order or inquiries
- Provide customer support
- Improve our website and services
- Send promotional emails or updates (you may opt out at any time)
- Comply with legal obligations or enforce our terms
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers who help with payment processing, shipping, marketing, and website hosting
- Legal authorities, if required to comply with law or protect our rights
- Third-party tools like analytics or email platforms, but only to the extent necessary to perform services on our behalf
4. Cookies & Tracking Technologies
Our site uses cookies and similar technologies to improve user experience, analyze traffic, and understand browsing behavior. You can choose to disable cookies through your browser settings, though this may affect site functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to order history or legal obligations)
- Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the site after changes implies your acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@grafitive.com
Phone: (307) 226-1234